Overview

Draft decision
Final decision

Draft guideline

On 25 September 2015, the Australian Energy Regulator (AER) published a draft revised version of its Exempt Selling guideline (guideline) for consultation.

Draft AER (Retail) Exempt Selling Guideline – September 2015

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AER
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Notice of draft instrument – Amendments to AER (Retail) Exempt Selling Guideline – September 2015

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AER
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Submissions - to the AER draft guideline

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Submissions closed on 9 November 2015.

Associated Residential Parks Queensland submission to review of Retail Exempt Selling Guideline 2015 - 8 October 2015

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Associated Residential Parks Queensland Inc
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Clean Energy Council submission to review of Retail Exempt Selling Guideline 2015 - 21 October 2015

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Clean Energy Council (CEC)
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Public Interest Advocacy Centre submission to review of Retail Exempt Selling Guideline 2015 - 6 November 2015

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Public Interest Advocacy Centre (PIAC)
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CCIA MHIA submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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Caravan and Camping Industry Association NSW (CCIA)
Manufactured Housing Industry Association of NSW (MHIA)
Land Lease Living Industry Association NSW
Document

AGL Energy submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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AGL Energy
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Brisbane Gateway Resort submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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Brisbane Gateway Resort
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EnergyAustralia submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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EnergyAustralia
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Energy Intelligence submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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Energy Intelligence
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Energy Networks Association submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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Energy Networks Association (ENA)
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Far North Queensland Electricity Users Network submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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Far North Queensland Electricity Users Network (FNQEUN)
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Origin Energy submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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Origin Energy
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Queensland Council of Social Service submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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Queensland Council of Social Service Inc (QCOSS)
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Shopping Centre Council of Australia submission to review of Retail Exempt Selling Guideline 2015 - 10 November 2015

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Shopping Centre Council of Australia (SCCA)
Document

Susan Crowe submission to review of Retail Exempt Selling Guideline 2015 - 9 November 2015

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Susan Crowe
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Consumer Action Law Centre submission to review of Retail Exempt Selling Guideline 2015 - 12 November 2015

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Consumer Action Law Centre (CALC)
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CUAC and ATA submission to review of Retail Exempt Selling Guideline 2015 - 12 November 2015

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Consumer Utilities Advocacy Centre (CUAC)
Alternative Technology Association (ATA)
Document

Target, Coles and Kmart submission to review of Retail Exempt Selling Guideline 2015 - 12 November 2015

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Target Australia Pty Ltd (Target)
Coles Supermarkets Australia Pty Ltd (Coles)
Kmart Australia Pty Ltd (Kmart)
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Simply Energy submission to review of Retail Exempt Selling Guideline 2015 - 13 November 2015

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Simply Energy
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WINenergy submission to review of Retail Exempt Selling Guideline 2015 - 16 November 2015

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WINenergy
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DEWS submission to review of Retail Exempt Selling Guideline 2015 - 17 November 2015

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Department of Energy and Water Supply (DEWS) - Queensland
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EWON submission to review of Retail Exempt Selling Guideline 2015 - 18 November 2015

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Energy and Water Ombudsman of NSW (EWON)
Document

EWOV submission to review of Retail Exempt Selling Guideline 2015 - 23 November 2015

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Energy and Water Ombudsman of Victoria (EWOV)
Document

Stakeholder forum

A public forum discussing proposed amendments to the Retail Exempt Selling Guideline was held via VCU in our Sydney, Melbourne, Adelaide, Brisbane and Townsville.

Minutes from stakeholder forum

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AER
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Consultation - Further amendments to AER Retail Exempt Selling guideline

On 16 December 2015, the AER released a further document inviting feedback on additional amendments to the draft guideline.

AER Retail Exempt Selling guideline – sections for additional consultation only – December 2015

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AER
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Submissions - targeted consultation on further amendments to the draft guideline

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Submissions closed on 18 January 2016.

CUAC and ATA submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 December 2015

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Consumer Utilities Advocacy Centre (CUAC)
Alternative Technology Association (ATA)
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WINenergy submission to further targeted review of Retail Exempt Selling Guideline 2015 - 6 January 2016

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WINenergy
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EWOSA submission to further targeted review of Exempt Selling Guideline – 15 January 2016

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Energy and Water Ombudsman of South Australia (EWOSA)
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AGL submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016

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AGL
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Origin Energy submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016

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Origin Energy
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Jemena submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016

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Jemena Electricity Networks
Document

ENA submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016

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Authors
Energy Networks Association (ENA)
Document

EWON submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016

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pdf
Authors
Energy and Water Ombudsman of NSW (EWON)
Document

Shopping Council submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016

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Authors
Shopping Centre Council of Australia (SCCA)
Document

Target, Coles, Kmart joint submission to further targeted review of Retail Exempt Selling Guideline 2015 - 18 January 2016

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Authors
Target Australia Pty Ltd (Target)
Coles Supermarkets Australia Pty Ltd (Coles)
Kmart Australia Pty Ltd (Kmart)
Document