Controlled Load
Controlled load is not a mandatory field for all electricity plans. Controlled load only applies if there is a controlled load set up with the customer. Customers can still choose a plan with a controlled load even if they do not have a controlled load themselves.
Controlled load is not applicable to gas, it applies to electricity only.
Daily Supply Charges
All plans come with a Daily Supply Charge which is used to pass distributors costs on to the consumer. Daily Supply Charges apply to both electricity and gas.
Excluded Postcodes
Excluded postcodes refer to a specific postcode where a plan is not available. Excluded Postcodes are not required for all plans. This is an optional field.
Demand Charges
Demand charges are not mandatory for plans. Demand charges only apply to electricity plans for customers with smart meters installed.
Discounts
Discounts are a not a mandatory field in all plans, as it is up to the Electricity Retailer to decide if discounts form part of their plan. There are no specific rules relating to the calculation of any discounts, which do not have to be applied equally to gas or electricity if the Electricity Retailer offers them as part of a plan.
Discounts are either a dollar figure or a percentage of the plan, whereas incentives are things that the customer receives, such as free Netflix or movie tickets.
Banded Daily Supply Charges
Banded daily supply charges only apply to selected plans in Queensland.
Additional Information
Additional Information is not a mandatory field. This refers to fees and changes that an Electricity Retailer may apply to specific plans.