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72 result(s), displaying 61 to 72

Retail pricing information guideline (revoked) - June 2012

Guidelines
Historical
Effective date
Date initiated
Retail
QLD
NSW
ACT
SA
TAS

Electricity and Gas consumption benchmarks for residential customers 2020

Guidelines
Current
Date initiated
Retail
QLD
NSW
ACT
VIC
SA
TAS

Review to simplify the retail market regulatory framework

Reviews
Open
Date initiated
Retail
Interconnector
QLD
NSW
ACT
SA
TAS

Default market offer - Net system load profile approach

Exploring alternative options to produce the load profiles based on Net System Load Profile (NSLP) data for DMO 6.
Reviews
Open
Date initiated
Retail
Wholesale
QLD
SA

Valuing emissions reduction final guidance - May 2024

Our guidance on applying a value of emissions reduction.
Guidelines
Open
Date initiated
Distribution
Retail
Transmission
ACT
NSW
NT
QLD
SA
TAS
VIC

Value of Network Resilience 2024

The AER undertook a review on the Value of Network Resilience to address electricity supply outages lasting longer than 12 hours (prolonged outages).
Reviews
Current
Date initiated
Consumer matters
Distribution
Retail
Transmission
ACT
NSW
NT
QLD
SA
TAS
VIC

Review of payment difficulty protections in the National Energy Customer Framework

Our issues paper investigates changes to the framework that would ensure that consumers experiencing payment difficulty receive effective, tailored assistance.
Reviews
Open
Date initiated
Consumer matters
Retail
ACT
NSW
QLD
SA
TAS

Values of Customer Reliability 2024

VCR play an important role in the identifying the right level of reliability investment, ensuring customers pay no more than necessary for reliable energy.
Reviews
Current
Date initiated
Consumer matters
Distribution
Retail
Transmission
ACT
NSW
NT
QLD
SA
TAS
VIC

Trial projects guidelines - Regulatory sandboxing

Access guidance on how the AER will assess trial waiver applications and carry out our other functions in relation to trial projects.
Guidelines
Current
Distribution
Retail
Transmission
Wholesale
ACT
NSW
QLD
SA
TAS
VIC

Customer Engagement Toolkit

The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.
Guidelines
Current
Consumer matters
Retail
ACT
NSW
QLD
SA
TAS

Retail performance reporting procedures and guidelines (2024 update)

The AER has released its final decision on its Retail performance reporting procedures and guidelines for retailers and distributors.
Guidelines
Current
Effective date
Date initiated
Retail
ACT
NSW
QLD
SA
TAS

Default market offer prices 2025–26

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Reviews
Open
Effective date
Accepting submissions
Retail
NSW
QLD
SA