The National Energy Retail Law (Retail Law) and National Energy Retail Rules (Retail Rules) include new roles for the AER in mandating how retailers present their pricing information to customers. Under the Retail Law, the AER must develop and implement a Retail Pricing Information Guideline (Guideline) for energy retailers. The aim of the Guideline is to assist customers in readily comparing standing offer prices and market offer prices offered by retailers. The Guideline also provides direction to energy retailers about the provision of data and information to the AER for the purposes of the price comparator website.
Type
Sector
Electricity
Gas
Segment
Retail
Region
Queensland
New South Wales
Australian Capital Territory
South Australia
Tasmania
Status
Historical
Date initiated
Effective date
Date completed
Categories
Retail pricing information