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261 result(s), displaying 253 to 261
Values of Customer Reliability 2024
VCR play an important role in the identifying the right level of reliability investment, ensuring customers pay no more than necessary for reliable energy.
Type
Reviews
Status
Current
Market Monitoring Information Order – Electricity Order – MMIO-ELEC-2025-01
The draft Order follows the publishing of our Wholesale Market Monitoring and Reporting Guideline.
Type
Guidelines
Status
Open
Market Monitoring Information Order – Gas Order – MMIO-GAS-2025-01
The draft Order follows the publishing of our Wholesale Market Monitoring and Reporting Guideline, which sets out our general approach to our expanded functions
Type
Guidelines
Status
Open
Trial projects guidelines - Regulatory sandboxing
Access guidance on how the AER will assess trial waiver applications and carry out our other functions in relation to trial projects.
Type
Guidelines
Status
Current
Customer Engagement Toolkit
The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.
Type
Guidelines
Status
Current
Review of electricity transmission service standards incentive schemes
The AER is reviewing of aspects of the service target performance incentive scheme (STPIS) for transmission network service providers
Type
Reviews
Status
Open
Retail performance reporting procedures and guidelines (2024 update)
The AER has released its final decision on its Retail performance reporting procedures and guidelines for retailers and distributors.
Type
Guidelines
Status
Current
Default market offer prices 2025–26
The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Type
Reviews
Status
Open
Compliance procedures and guidelines - 2024 update
We are reviewing our compliance procedures and guidelines. Submissions on the draft Guidelines are invited from interested stakeholders by 19 April 2024.
Type
Guidelines
Status
Open