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76 result(s), displaying 61 to 72
Retail market performance reporting procedures and guidelines - June 2012
Type
Guidelines
Status
Current
Electricity and Gas consumption benchmarks for residential customers 2020
Type
Guidelines
Status
Current
Values of Customer Reliability 2024
VCR play an important role in the identifying the right level of reliability investment, ensuring customers pay no more than necessary for reliable energy.
Type
Reviews
Status
Open
Default market offer - Net system load profile approach
Exploring alternative options to produce the load profiles based on Net System Load Profile (NSLP) data for DMO 6.
Type
Reviews
Status
Open
Developing a toolkit to help consumer-facing energy businesses identify vulnerability
Consultation is open on the draft Customer engagement toolkit: Better practices for identifying and supporting consumers experiencing vulnerability.
Type
Guidelines
Status
Open
Valuing emissions reduction final guidance - May 2024
Our guidance on applying a value of emissions reduction.
Type
Guidelines
Status
Open
Review of payment difficulty protections in the National Energy Customer Framework
Our issues paper investigates changes to the framework that would ensure that consumers experiencing payment difficulty receive effective, tailored assistance.
Type
Reviews
Status
Open