Guidelines, schemes, models and reviews

The Annual Compliance Order (ACO) is the mechanism with which the AER has previously monitored the compliance of service providers with these obligations. The new ACO replaces the previous ACO, which was in place from 2008 to 2022.

Our guidance on applying a value of emissions reduction.

The AER undertook a review on the Value of Network Resilience to address electricity supply outages lasting longer than 12 hours (prolonged outages).

Our issues paper investigates changes to the framework that would ensure that consumers experiencing payment difficulty receive effective, tailored assistance.

The AER has developed guidance intended to help System Strength Service Providers navigate the Efficient management of system strength on the power system rule.

VCR play an important role in the identifying the right level of reliability investment, ensuring customers pay no more than necessary for reliable energy.

Access guidance on how the AER will assess trial waiver applications and carry out our other functions in relation to trial projects.

The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.

The AER is reviewing of aspects of the service target performance incentive scheme (STPIS) for transmission network service providers

The AER has released its final decision on its Retail performance reporting procedures and guidelines for retailers and distributors.