Results
95 result(s), displaying 85 to 95
Annual Compliance Order for gas pipeline service providers 2024
The Annual Compliance Order (ACO) is the mechanism with which the AER has previously monitored the compliance of service providers with these obligations. The new ACO replaces the previous ACO, which was in place from 2008 to 2022.
Type
Guidelines
Status
Current
Valuing emissions reduction final guidance - May 2024
Our guidance on applying a value of emissions reduction.
Type
Guidelines
Status
Open
Review of payment difficulty protections in the National Energy Customer Framework
Our issues paper investigates changes to the framework that would ensure that consumers experiencing payment difficulty receive effective, tailored assistance.
Type
Reviews
Status
Open
Trial projects guidelines - Regulatory sandboxing
Access guidance on how the AER will assess trial waiver applications and carry out our other functions in relation to trial projects.
Type
Guidelines
Status
Current
Customer Engagement Toolkit
The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.
Type
Guidelines
Status
Current
Retail performance reporting procedures and guidelines (2024 update)
The AER has released its final decision on its Retail performance reporting procedures and guidelines for retailers and distributors.
Type
Guidelines
Status
Current
Rate of Return Instrument 2026
The Rate of Return Instrument specifies how the AER will determine the allowed rate of return on capital invested in regulated electricity and gas networks.
Type
Guidelines
Status
Open