Overview

Initiation
Final decision

Application

On 29 October 2019, the AER accepted an application from Energy On Pty Ltd (Energy On) for a gas retailer authorisation under the National Energy Retail Law (Retail Law).

Energy On Pty Ltd - application for gas retailer authorisation

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Appendix 1 - Sale of Utility Agreement - Residential

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Appendix 2 - Sale of Utility Agreement - Business

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Appendix 3 - Financial Hardship Policy (Draft)

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Appendix 4 - Connection, Reconnection & Disconnection Policy (Draft)

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Appendix 5 - Life Support Policy

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Appendix 6 - Complaint Handling Policy

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Appendix 7 - Welcome Pack

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Appendix 8 - Privacy Policy

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Submissions

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Invitation for submissions on the application closed on Thursday 28 November 2019. No submissions were received.