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AER fines Jemena and accepts court enforceable undertaking for alleged gas breaches

Jemena has paid two infringement notices totalling $135,600 and the AER has accepted a court enforceable undertaking for alleged breaches of the NGL. 
Type
News releases
Sector
Gas

A simpler way to find an energy plan

Consumers will now be asked a few simple questions to match them with the best plans, making it easier to filter results for special offers and discounts.
Type
News releases
Sector
Electricity

Retail data shows continued support needed for energy consumers

The AER Annual retail markets report 2022–23 reveals that more customers have accumulated energy debt since retail prices started rising last year.
Type
News releases
Sector
Electricity
Gas

AER welcomes commitment to progress reforms for consumers experiencing vulnerability

The AER has welcomed the Energy and Climate Change Ministerial Council’s decision to progress work on a proposed package of game changer reforms that will deliver significant improvements in outcomes for energy consumers experiencing vulnerability.
Type
News releases
Sector
Electricity
Gas

AER Statement – Institute for Energy Economics and Financial Analysis report on electricity network profits

The AER has published this statement in response to IEEFA's report on electricity network profits.
Type
News releases
Sector
Electricity

AGL penalised $6 million for not providing back up electricity services

AGL Energy Ltd subsidiaries, Macquarie Pty Ltd and AGL Loy Yang Marketing Pty Ltd, pay penalties totalling $6 million for NER breaches.
Type
News releases
Sector
Electricity

AER alleges breach of Retail Law by CAM Engineering

On 19 October 2023, the AER instituted proceedings in the Federal Court against CAM Engineering for an alleged breach of section 112(2) of the Retail Law.
Type
News releases
Sector
Electricity

AER alleges breaches of National Gas Rules by Santos Direct

The AER institutes proceedings in the Federal Court against Santos Direct Pty Ltd for alleged breaches of rule 666(1) of the National Gas Rules.
Type
News releases
Sector
Gas

CS Energy fined for allegedly operating a generating system without regulatory approval

CS Energy Limited has paid a $67,800 infringement notice issued by the AER for allegedly operating a generating system without the required regulatory approval.
Type
News releases
Sector
Electricity

AER supports equality for women in the clean energy sector

The Australian Energy Regulator (AER) has today become a signatory to the Equal by 30 campaign, strengthening its commitment to gender equality in the energy sector.
Type
News releases
Sector
Electricity
Gas

AER approves first sandbox trial waiver to help reduce network costs for NSW consumers

The Australian Energy Regulator (AER) has granted its first trial waiver through the Energy Innovation Toolkit to upgrade around 5,600 smart meters in parts of Greater Western Sydney, the Blue Mountains, the Southern Highlands and the Illawarra region of NSW. It has also launched the Energy Innovation Toolkit's inaugural Year in Review report.
Type
News releases
Sector
Electricity

Better outcomes for Australia’s energy markets in 2023, but challenges remain

The AER’s annual summary of ‘the year that has been’ across electricity and gas supply chains, including wholesale markets, transportation and retail.
Type
News releases
Sector
Electricity
Gas

Court finds Pelican Point Power Limited failed to disclose plant capability during heat wave conditions

The Federal Court has found that Pelican Point Power Limited breached the National Electricity Rules by failing to comply with its legal obligation to disclose short term availability information to the Australian Energy Market Operator.
Type
News releases
Sector
Electricity

AER accepts court enforceable undertaking from Trinity Place to refund electricity consumers

AER accepts court enforceable undertaking from Trinity Place to refund electricity consumers
Type
News releases
Sector
Electricity

Annual compliance and enforcement report highlights energy consumer protections

The AER has released its annual compliance and enforcement report for 2022–23, highlighting energy consumer protections.
Type
News releases
Sector
Electricity
Gas

AER institutes proceedings against AGL subsidiaries for not providing back up electricity services as offered

Type
News releases
Sector
Electricity

AER fines CovaU and accepts court enforceable undertaking for breach of energy law

Energy retailer CovaU Pty Ltd has paid a $67,800 infringement notice issued by the AER.
Type
News releases
Sector
Gas

EnergyAustralia and Incitec Pivot fined for alleged gas breaches

Type
News releases
Sector
Gas

AER outlines 2023–24 compliance and enforcement priorities

Our five compliance and enforcement priorities for 2023-24 focus on key consumer protections, system security and reporting in gas and electricity markets.
Type
News releases
Sector
Electricity
Gas

Australian Energy Week 2023: AER Chair: Clare Savage speech - Protecting consumers through the energy transition

Type
Speeches
Sector
Electricity
Gas