In May 2023, Evoenergy self reported breaches of its ring-fencing obligations since 1 January 2018, by providing maintenance, operation and inspection services, to a customer in the Australian Capital Territory.
On 14 June 2024, the AER accepted a court enforceable undertaking offered by Icon Distribution Investments Limited and Jemena Networks (ACT) Pty Ltd (together trading as Evoenergy), with Evoenergy committing to, amongst other things, redesign systems and separate assets so that maintenance, operation and inspection services may be provided by another business and it may cease to provide the services.
The AER has also granted a waiver to Evoenergy to provide the maintenance, operation and inspection services to the customer for 24 months, ensuring continued electricity supply to the customer while the system redesign and asset separation occurs.