Sector
Electricity
Segment
Consumer matters
Distribution
Retail
Categories
Infringement notice
Event date
Release date
Outcome

The AER issued three infringement notices to Energex and four infringement notices to TasNetworks. Infringement notice penalties are $20 000 per notice. Energex will also be required to undertake an independent audit of its systems and processes in relation to distributor planned interruptions.

Electricity distribution businesses Energex and TasNetworks have paid penalties of $60 000 and $80 000 respectively, following the issue of a total of seven infringement notices by the AER in relation to incidents where customers known to require life support equipment unexpectedly lost electricity supply.

Energex will also be required to undertake an independent audit of its systems and processes in relation to distributor planned interruptions. 

Documents

Energex Infringement Notice - AER04-2018

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AER
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Energex Infringement Notice - AER05-2018

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AER
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Energex Infringement Notice - AER06-2018

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AER
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TasNetworks Infringement Notice - AER10-2018

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AER
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TasNetworks Infringement Notice - AER11-2018

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AER
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TasNetworks Infringement Notice - AER12-2018

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AER
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TasNetworks Infringement Notice - AER13-2018

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AER
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