The AER is required to report annually on compliance under the National Energy Retail Law. The report covers the period 1 July 2015 to 30 June 2016 and is our fourth annual compliance report.
The report details our approach to ensuring compliance with the Retail Law and Rules, and reports on specific compliance and enforcement activities we have undertaken throughout 2015-16. The report identifies compliance issues we have observed in the market, and outlines the steps we are taking now and into the future to address them. The report also provides an overview into the areas of focus for 2016-17.