Sector
Electricity
Segment
Consumer matters
Distribution
Retail
Categories
Infringement notice
Release date

Electricity distribution businesses TasNetworks and Energex have paid penalties of $60 000 and $40 000 respectively, following the issue of a total of five infringement notices by the AER in relation to incidents where customers known to require life support equipment unexpectedly lost electricity supply during planned works.

The AER also accepted administrative undertakings offered separately by TasNetworks and Energex, with each of the electricity distribution businesses committing to improving its systems and processes for managing its life support obligations.

Documents

Energex infringement notice - AER06-2017 - June 2017

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Authors
AER
Content type
Document

Energex infringement notice - AER07-2017 - June 2017

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Authors
AER
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Document

TasNetworks infringement notice AER13-2017 - August 2017

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Authors
AER
Content type
Document

TasNetworks infringement notice AER14-2017 - August 2017

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AER
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Document

TasNetworks infringement notice AER15-2017 - August 2017

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Authors
AER
Content type
Document