AusNet Services’ CSIS suspension for the 2024-25 and 2025-26 regulatory years
On 30 April 2021, the AER’s distribution determination for AusNet applied the Customer Service Incentive Scheme (CSIS) and approved its proposed incentive design for the 2021-26 period.
On 10 December 2024, AusNet Services (AusNet) submitted an application to the AER to suspend its Customer Service Incentive Scheme (CSIS) for the 2024-25 and 2025-26 regulatory years.
In accordance with clause 4.3(1) of the CSIS, AER's decision is to suspend AusNet’s CSIS for the 2024-25 and 2025-26 regulatory years.