Recognising that it is critical for retailers to accurately disclose metering requirements for plans to be displayed on the Australian Energy Regulator's (AER) Energy Made Easy website and other third-party marketing services, the AER has written to retailers to:
- outline concerns with retailers providing plan information that is not consistent with the AER’s Retail Pricing Information Guideline and which may be in contravention of the National Energy Retail Law, and
- provide guidance on how they should convey any metering requirements for plans as part of their data portal submissions.