On 19 August 2021, the AER held a briefing for invited stakeholders, which included network businesses, consumer groups, market bodies and government organisations. The briefing outlined the purpose of the Better Resets Handbook - Towards consumer-centric network proposals (previously known as The Statement of Expectations for Networks) and the timetable for further consultation.

Below is the presentation presented at the briefing along with a summary of comments, which we agreed to de-identify to protect the privacy of participants. We also invited written feedback on the issues presented at the briefing, which are also summarised in the attached briefing summary.