On 10 March 2021, the Independent Competition and Regulatory Commission published a draft ACT Retail Electricity (Transparency and Comparability) Code. The draft code requires electricity retailers in the ACT to:
- compare the annual price of their offers to a reference price
- regularly tell their customers if they have a better offer and ask customers to contact them for information, and
- give clear advice to their customers.
The AER provided a submission to the ICRC on the draft Code on 8 April 2021.
AER Submission - Draft ACT Retail Electricity (Transparency and Comparability) Code - 8 April 2021
More information can be found on the ICRC website; ACT Retail Electricity (Transparency and Comparability) Code.