The Australian Energy Regulator has today published a factsheet to help consumers understand the circumstances in which they will get a smart meter when new rules to expand competition in metering commence in December 2017.
The factsheet also explains how consumers will be affected when a smart meter is installed, when a they can opt out of getting a smart meter, and what to do if there is a problem.
To accompany the factsheet we have also published a series of frequently asked questions on smart meters and the Power of Choice reforms.