On 15 April 2015 the AER published draft revised Retail Pricing Information Guidelines for consultation. The AER proposes a number of amendments to how retailers comply with the Guidelines and the layout, format and content of Energy Price Fact Sheets.
The National Energy Retail Law (Retail Law) and National Energy Retail Rules (Retail Rules) include new roles for the AER in mandating how retailers present their pricing information to customers. Under the Retail Law, the AER must develop and implement a Retail Pricing Information Guideline (Guideline) for energy retailers. The aim of the Guideline is to assist customers in readily comparing standing offer prices and market offer prices offered by retailers. The Guideline also provides direction to energy retailers about the provision of data and information to the AER for the purposes of the price comparator website.
Invitation for submissions
Interested parties are invited to make written submissions on the draft Guidelines by 24 May 2015. Late submissions may not be taken into account.
Submissions should be sent electronically to: AERinquiry
aer [dot] gov [dot] au (AERinquiry[at]aer[dot]gov[dot]au) and should be in Microsoft Word or other text readable document form.
Alternatively, submissions can be sent to:
Ms Sarah Proudfoot
General Manager, Retail Markets
Australian Energy Regulator
GPO Box 520
Melbourne VIC 3001
Submissions provided by email do not need to be provided separately by mail.