The report includes the following state quick reference infographic highlighting key information:
AER Retail Energy Market - Tasmania residential infographic 2016-17 - colour
AER Retail Energy Market - Tasmania residential infographic 2016-17 - greyscale
Text version of infographic
- 238,374 residential electricity households
Energy affordability
Percentage of disposable income spent by low income households on a median market offer:
- Electricity 8.5% (or 6.5% with concession)
Cost of energy bills
Energy bills of a low income household (consuming 6,500kWh)
Annual bill on median market offer was
- Electricity $2032 (up 3.5%) Concession $1538 (up 3.9%)
Hardship
Customers repaying debt under a retailer’s hardship program
- Electricity
- 0.93% of customers
- $1750 is the average debt upon entry to a hardship program (down $116)
- $1339 is the average debt (up $72)
Debt levels (non-hardship)
Non-hardship customers repaying a debt
- Electricity 1.5%. $756 is the average electricity debt per customer (up $17)
Disconnections
Total number of customers disconnected for non-payment
- Electricity 1,016 down from 1,172