Sector
Electricity
Segment
Distribution
Retail
Categories
Enforceable undertaking
Infringement notice
Release date
Outcome

$60,000 in penalties and court enforceable undertaking

TasNetworks, an electricity distribution business in Tasmania, has paid penalties totalling $60,000 following the issuing of three infringement notices by the AER in relation to incidents where TasNetworks failed to provide 20 life support customers the required four business days’ written notification of the interruption to their electricity supply between August 2018 and November 2018. 

The AER also accepted a court enforceable undertaking offered by TasNetworks. The court enforceable undertaking addresses deficiencies in TasNetworks’ planned interruption processes.

Documents

AER Infringement Notice - TasNetworks - AER 01-2020

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Authors
AER
Content type
Document

AER Infringement Notice - TasNetworks - AER 02-2020

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Authors
AER
Content type
Document

AER Infringement Notice - TasNetworks - AER 03-2020

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Authors
AER
Content type
Document