The report presents the 2009-2011 financial and service quality performance of Victoria's three gas distribution businesses: Envestra, Multinet and SP AusNet. The report also includes the businesses' performance trends since 2004.
This report is a continuation of a series of distribution service performance reports previously published by the Essential Services Commission of Victoria, after the transfer of economic regulation function from the Essential Services Commission of Victoria to the AER in July 2008.