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Family Violence Rules: Guidance for Energy Retailers
We've set out the key responsibilities under National Energy Retail Rules and our compliance expectations of retailers to customers affected by family violence.
Type
Compliance reports
Semi-Scheduled Generator Compliance Bulletin and Checklist
The AER’s Semi-Scheduled Generator (SSG) compliance bulletin outlines to SSGs our expectations regarding compliance with a number of obligations under the NER.
Type
Compliance reports
Callide Power Trading: breaches of the National Electricity Rules
On 4 February 2025, Callide Power Trading Pty Ltd was ordered by the Federal Court to pay a penalty of $9 million for breaches of the National Electricity Law.
Type
Compliance reports
AER Compliance and enforcement update July to December 2024
The Australian Energy Regulator’s mid-year compliance and enforcement update report highlights key actions and outcomes delivered from July to December 2024.
Type
Compliance reports
AEMO: 2024 ISP Compliance Report
On 9 January 2025, we published AEMO's 2024 Cost Benefit Guidelines compliance report.
Type
Compliance reports
AGL: Breaches of the National Energy Retail Rules
The Federal Court has ordered AGL pay a $25M penalty after failing to inform and refund customers for overcharges obtained from Centrepay payments.
Type
Compliance reports