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AGL: Breaches of the National Energy Retail Rules
The Federal Court has ordered AGL pay a $25M penalty after failing to inform and refund customers for overcharges obtained from Centrepay payments.
Type
Compliance reports
Origin: Breaches of life support obligations
The Federal Court has ordered that Origin pay penalties totalling $12 million for breaches of its life support obligations under National Energy Retail Rules.
Type
Compliance reports
Origin Energy Electricity Ltd: Alleged breaches of the National Energy Retail Rules
Origin Energy Electricity Ltd has paid two infringement notices totalling $135,600 issued by the AER.
Type
Compliance reports
Locality Planning Energy Pty Ltd: Alleged breaches of the National Electricity Law
Locality Planning Energy has paid two infringement notices totalling $135,600 issued by the AER for alleged breaches of the National Electricity Law.
Type
Compliance reports
AER provides guidance to retailers following Better Bills Guideline compliance activities
The AER has written to retailers to provide guidance for compliance with the Better Bills Guideline (Version 2).
Type
Compliance reports
Annual compliance and enforcement report 2023–24
The AER's annual compliance and enforcement report for 2023–24 details some of the significant compliance and enforcement actions undertaken during the period.
Type
Compliance reports