Type
Sector
Electricity
Segment
Consumer matters
Distribution
Retail
Transmission
Issue date
AER reference
AC 184/19

We are rescheduling our public forum planned for 11 December 2019 in Melbourne to the week commencing 16 December 2019, we will publish confirmation of the forum date next week.

The Values of Customer Reliability (VCR) is a critical input across a range of electricity reliability and network planning processes. VCR values will be calculated in accordance with the AER’s final methodology for the VCR review using over 9 000 residential and business customer responses to the AER’s surveys.

For any enquiries or questions about the public forum please email vcrataer [dot] gov [dot] au (vcr[at]aer[dot]gov[dot]au).