Welcome to the first edition for 2021 of Energy Dispatch - the AER's monthly e-newsletter.
In this edition, we discuss our new and stronger penalties introduced under the national energy laws that provide a greater incentive for businesses to comply with laws designed to protect Australian electricity and gas consumers. We also cover AGL’s $160,000 penalties after allegedly failing to promptly appoint dedicated metering coordinators to fix customers’ faulty meters, leading to inaccurately recording usage and estimated bills.
Issue 32, January 2021, released 2 February 2021