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20 result(s), displaying 1 to 12
Networks information requirements review
The Networks Information Requirements Review is about driving improvements in the quality of the information about regulated networks that we use and share.
Type
Reviews
Status
Current
Retailer reliability obligation - Reliability compliance procedures and guidelines
The Retailer Reliability Obligation (RRO) is designed to support reliability in the National Electricity Market (NEM).
Type
Guidelines
Status
Current
Incentivising and measuring export services performance
The AER has been consulting on its approach to incentivising and measuring export service performance.
Type
Reviews
Status
Current
Better bills guideline - Version 2
Better bills helps build consumer trust and participation in the energy market by helping them make more confident decisions.
Type
Guidelines
Status
Current
Review of consumer protections for future energy services
The AER has completed a review to assess whether the current energy consumer protection framework remains fit for purpose in a transitioning energy market.
Type
Reviews
Status
Current
Consultation on the New Reg process
AusNet Services has conducted trial of the New Reg Process in the development of its regulatory proposal for the 2021–25 period.
Type
Reviews
Status
Historical
Energy Made Easy redevelopment project
Energy Made Easy is the Australian government’s primary tool to provide reliable and trusted information on a range of comparable energy offers to customers.
Type
Reviews
Status
Current
Customer hardship policy guideline
Under the National Energy Retail Rules, rule 75A(1) requires the AER to develop, maintain and publish a binding and enforceable Customer hardship policy guideline.
Type
Guidelines
Status
Current