Guidelines, schemes, models and reviews

Due to reforms, the AER is now responsible for determining the regulatory treatment of gas pipelines. The AER published a final Guide on 12 September 2023.

The gas pipeline information disclosure guidelines, price reporting guidelines and accompanying templates are required under the new Part 10 & 18A of the NGR.

The Default Market Offer is a price safety net for consumers and acts as a reference price to compare energy deals.

The Export service incentive scheme allows DNSPs to propose bespoke incentives related to export services based on their network circumstances, customer preferences and evidence-based performance data.

The Retailer Reliability Obligation (RRO) is designed to support reliability in the National Electricity Market (NEM).

The AER has been consulting on its approach to incentivising and measuring export service performance.

Better bills helps build consumer trust and participation in the energy market by helping them make more confident decisions.

A review into the annual pricing process for electricity DNSPs to seek consistency, efficiencies, and better stakeholder interaction.

Our strategy seeks to tackle the enduring issues that prevent consumers experiencing vulnerability from getting what they need from Australia’s energy system.

On 29 July 2022, the NSW Office of Energy and Climate Change (OECC) lodged an application for the AER to consider whether the scheme established under section 58(6) of the Electricity Infrastructure Investment Act 2020 (NSW) and clause 37 of the Electricity Infrastructure Investment Regulation 2021 is a jurisdictional scheme.