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7 result(s), displaying 1 to 7
Default market offer 2023–24
The Default Market Offer is a price safety net for consumers and acts as a reference price to compare energy deals.
Type
Reviews
Status
Current
Retailer reliability obligation - Reliability compliance procedures and guidelines
The Retailer Reliability Obligation (RRO) is designed to support reliability in the National Electricity Market (NEM).
Type
Guidelines
Status
Current
Better bills guideline - Version 2
Better bills helps build consumer trust and participation in the energy market by helping them make more confident decisions.
Type
Guidelines
Status
Current
Towards energy equity - a strategy for an inclusive energy market
Our strategy seeks to tackle the enduring issues that prevent consumers experiencing vulnerability from getting what they need from Australia’s energy system.
Type
Reviews
Status
Current
Better bills guideline - Version 1
On 18 March 2021, the Australian Energy Market Commission (AEMC) made a final rule requiring us to publish a Better bills guideline (the Guideline) by 1 April 2
Type
Guidelines
Status
Historical
Default market offer prices 2022–23
The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Type
Reviews
Status
Historical
Review of consumer protections for future energy services
The AER has completed a review to assess whether the current energy consumer protection framework remains fit for purpose in a transitioning energy market.
Type
Reviews
Status
Current