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18 result(s), displaying 1 to 12

Default market offer prices 2021–22

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.
Reviews
Historical
Effective date
Date initiated
Retail
NSW
QLD
SA

Compulsory notice guidelines

The AER is required to publish the Compulsory Notice Guideline under the Statutes Amendment (National Energy Laws) (Penalties and Enforcement) Act 2020.
Guidelines
Current
Effective date
Consumer matters
Distribution
Retail
Transmission
Wholesale

Retailer authorisation guideline (revoked) - July 2011

Guidelines
Historical
Effective date
Date initiated
Retail
NSW
ACT
SA
TAS

Price comparator website

Guidelines
Historical
Effective date
Date initiated
Consumer matters
Retail
QLD
NSW
ACT
SA
TAS

Retail pricing information guideline - January 2012

Guidelines
Historical
Effective date
Date initiated
Retail
QLD
NSW
ACT
VIC
SA
TAS

Minimum Disconnection Amount - July 2012

Guidelines
Historical
Effective date
Date initiated
Consumer matters
Retail
QLD
NSW
ACT
SA
TAS

Minor amendments to the AER Retail Guidelines - June 2012

Guidelines
Historical
Effective date
Date initiated
Retail
QLD
NSW
ACT
SA
TAS

Electricity bill benchmarks for residential customers 2011

Guidelines
Historical
Effective date
Date initiated
Consumer matters
Retail
ACT
SA
TAS

Retail pricing information guideline - September 2011

Guidelines
Historical
Effective date
Date initiated
Retail
QLD
NSW
ACT
VIC
SA
TAS

Guidance on AER approval of customer hardship policies (revoked)

Guidelines
Historical
Effective date
Date initiated
Consumer matters
Retail
QLD
NSW
ACT
SA
TAS

Retail Exempt Selling Guideline (revoked) - December 2011

Guidelines
Historical
Effective date
Date initiated
Retail
NSW
ACT
SA
TAS

Retail market performance reporting procedures and guidelines - July 2011

Guidelines
Historical
Effective date
Date initiated
Retail
QLD
NSW
ACT
VIC
SA
TAS