Guidelines, schemes, models and reviews

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

The AER has completed its annual review on the Market Liquidity Obligation (MLO) exchanges for 2023.

The Default Market Offer is a price safety net for consumers and acts as a reference price to compare energy deals.

The Retailer Reliability Obligation (RRO) is designed to support reliability in the National Electricity Market (NEM).

Better bills helps build consumer trust and participation in the energy market by helping them make more confident decisions.

On 18 March 2021, the Australian Energy Market Commission (AEMC) made a final rule requiring us to publish a Better bills guideline (the Guideline) by 1 April 2

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

Retailer reliability obligation - Opt-in guideline

The default market offer (DMO) came into effect on 1 July 2019. The DMO is a new rule that limits the price that retailers can charge electricity customers on default contracts, known as standing offer contracts. The AER’s role is to determine the maximum price that a retailer can charge a standing offer customer each year.