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15 result(s), displaying 13 to 15

Value of Network Resilience 2024

The AER undertook a review on the Value of Network Resilience to address electricity supply outages lasting longer than 12 hours (prolonged outages).
Reviews
Current
Date initiated
Consumer matters
Distribution
Retail
Transmission
ACT
NSW
NT
QLD
SA
TAS
VIC

Values of Customer Reliability 2024

VCR play an important role in the identifying the right level of reliability investment, ensuring customers pay no more than necessary for reliable energy.
Reviews
Current
Date initiated
Consumer matters
Distribution
Retail
Transmission
ACT
NSW
NT
QLD
SA
TAS
VIC

Customer Engagement Toolkit

The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.
Guidelines
Current
Consumer matters
Retail
ACT
NSW
QLD
SA
TAS