Latest news

View all

AER publishes 2025–26 tariff variation notices for gas networks

We will undertake compliance checks of the tariff variation notices submitted by six gas network businesses.
Communications
Issue date
Distribution
Transmission

AER makes determinations on Energy Queensland’s 2023-24 natural disaster cost pass throughs

We have published determinations on Energy Queensland’s cost pass through applications for three natural disaster events in December 2023 and January 2024.
Communications
Issue date
Distribution

AER and WEMDRA release information sharing policy

The policy sets out how the AER and the WEMDRA will receive, obtain and share information from parties to determine the appropriate resolution pathway.
Communications
Issue date
Wholesale
View all

Looking for something specific?
Find it here.

How can we help?

Three people in high vis and hard hats are working in the field of a wind farm. They are using a car bonnet as a desk and looking down at a laptop.

Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Dad with children

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.  

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights. 

A photo of a woman looking over her shoulder as she giver her young son a piggy back in the garden.

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.
A row of cabins in a caravan holiday park with the sun setting in the background

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.
A person’s hand is holding a telephone headset, about to make a phone call.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.
A group of people taking part in a focus group discussion.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

Default Market Offer (DMO)

Annual network pricing

Ring-fencing

Registers

Better bills guideline

Better resets handbook

Engage with us

View all

Powerlink Transmission - Determination 2027-2032

The AER will make a determination of the maximum amount of revenue that Powerlink can earn from customers over the period 1 July 2027 to 30 June 2032.
Determinations
Open
Effective date
Commencement date
Accepting submissions
Transmission
QLD

Ergon Energy Ring-fencing Waiver - Mareeba and Charters Towers depots - 2025

Ergon Energy applied to renew its waiver for the Mareeba and Charters Towers depots to be treated as regional offices for the purposes of ring-fencing.
Ring-fencing
Open
Effective date
Commencement date
Accepting submissions
Distribution
QLD

AusNet Services - Determination 2026–31

AusNet Services is an electricity distribution network service provider. Its next five year regulatory control period will be 1 July 2026 to 30 June 2031.
Determinations
Open
Effective date
Commencement date
Accepting submissions
Distribution
VIC
View all

Subscribe to our latest news and communications.

Click to subscribe