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AER grants exemptions to Jemena from ring-fencing obligations

The AER has granted exemptions to Jemena from ring-fencing obligations under section 140 of the National Gas Law subject to a number of conditions.

Communications

AER grants trial waiver for innovative kerbside EV chargers

The AER has granted a trial waiver to PLUS ES to install up to 1,000 novel kerbside, pole-mounted EV chargers in NSW and SA.

News releases

Statement – AGL appeal of Centrepay decision

AER statement on AGL’s appeal of Federal Court orders related to Centrepay payments.

News releases

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Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.

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Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

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Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

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Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

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Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

Default Market Offer (DMO)

Annual network pricing

Ring-fencing

Registers

Better bills guideline

Better resets handbook

Engage with us

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Ausgrid Increased Customer Demand Requirements in the Macquarie Park Area Contingent Project

Ausgrid’s contingent project application requesting a revenue increase to fund its Wallumatta substation.

Contingent projects

Open

Effective date

1 July 2028

Commencement date

7 February 2025

Accepting submissions

Distribution

NSW

AusNet Services Transmission - Determination 2027-2032

The AER will make a determination of the maximum amount of revenue that AusNet Services can earn from customers over the period 1 April 2027 to 31 March 2032.

Determinations

Open

Effective date

1 April 2027

Commencement date

31 July 2024

Accepting submissions

Transmission

VIC

AusNet Services transmission cost pass through - 13 February 2024 storm

AusNet Services submitted a cost pass through application seeking to recover the costs it has incurred as a result of the 13 February 2024 storm in Victoria.

Cost pass throughs

Open

Effective date

1 July 2025

Commencement date

13 December 2024

Accepting submissions

Transmission

VIC

Engage with us

Have your say on Australia's energy future by participating in our consultation and engagement processes on major projects and decisions.

Go to Consultations

We are focused on innovation in regulation

Our approach to energy regulation is evolving to keep pace with innovation in Australia’s energy system and changes in consumer expectations.

We are working future-focused initiatives such as tariff reform, better resets, better bills, strategies to tackle consumer vulnerability in the energy market and our energy innovation toolkit.

Go to Strategic Initiatives