Ensuring energy consumers are better off, now and in the future

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Latest news

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Updated timeline for Basslink conversion decision

The AER expects to release a final decision on the Basslink conversion in June 2025.

Communications

2026 Rate of Return Instrument review update

We've published a paper that sets out the review process we will follow to make the 2026 Rate of Return Instrument.

Communications

AER closely monitors gas pipeline service providers’ behaviour

We've released our first Gas pipeline monitoring and transparency report based on new monitoring and reporting functions that commenced in 2023.

Communications

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Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.

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Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

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Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

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Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

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Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

Default Market Offer (DMO)

Annual network pricing

Ring-fencing

Registers

Better bills guideline

Better resets handbook

Engage with us

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TasNetworks distribution cost pass through application – August-September 2024 storm

TasNetwork’s (distribution) September 2024 storm cost pass through application

Cost pass throughs

Open

Effective date

1 July 2026

Commencement date

28 February 2025

Accepting submissions

Distribution

TAS

Default market offer prices 2025–26

The DMO is a maximum price that retailers can charge electricity customers on default contracts known as standing offer contracts.

Reviews

Open

Effective date

1 July 2025

Accepting submissions

Retail

NSW

QLD

CitiPower - Determination 2026–31

CitiPower is an electricity distribution network service provider. Its next five year regulatory control period will be 1 July 2026 to 30 June 2031.

Determinations

Open

Effective date

31 October 2023

Commencement date

31 October 2023

Accepting submissions

Upcoming stakeholder forum

Distribution

VIC

Engage with us

Have your say on Australia's energy future by participating in our consultation and engagement processes on major projects and decisions.

Go to Consultations

We are focused on innovation in regulation

Our approach to energy regulation is evolving to keep pace with innovation in Australia’s energy system and changes in consumer expectations.

We are working future-focused initiatives such as tariff reform, better resets, better bills, strategies to tackle consumer vulnerability in the energy market and our energy innovation toolkit.

Go to Strategic Initiatives