Ensuring energy consumers are better off, now and in the future

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AER releases 2024 electricity transmission and distribution benchmarking reports

Our reports are used to benchmark distribution and transmission network service providers’ productivity over time, against other networks and the economy.

Communications

AER reports on Q3 2024 high electricity price events

The AER has reported on high electricity prices in the National Energy Market during July, August, and September 2024.

Communications

AER updates cost benefit analysis and regulatory investment test guidelines and instruments

Our updated guidelines and instruments reflect recent rule changes and incorporate new guidance on social licence and on valuing emissions reduction.

Communications

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Show me information tailored to energy industry participants.

Our Industry section takes you through all aspects of energy regulation in networks, wholesale and retail markets.

Show me information for households and small businesses.

Our Consumers section is for everyone to get the best out of participating in the energy market.

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.

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Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

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Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

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Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

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Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.

Quick links for industry

Default Market Offer (DMO)

Annual network pricing

Ring-fencing

Registers

Better bills guideline

Better resets handbook

Engage with us

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Powerlink Transmission - Determination 2027-2032

The AER will make a determination of the maximum amount of revenue that Powerlink can earn from customers over the period 1 July 2027 to 30 June 2032.

Determinations

Open

Effective date

1 July 2027

Commencement date

31 October 2024

Accepting submissions

Transmission

QLD

Annual benchmarking reports 2024

We examine the relative efficiency of the distribution and transmission electricity network service providers in 2024.

Reviews

Current

Effective date

26 November 2024

Accepting submissions

Distribution

Transmission

ACT

NSW

QLD

TAS

VIC

Market Monitoring Information Order – Gas Order – MMIO-GAS-2025-01

The draft Order follows the publishing of our Wholesale Market Monitoring and Reporting Guideline, which sets out our general approach to our expanded functions

Guidelines

Open

Date initiated

11 November 2024

Accepting submissions

Wholesale

NSW

QLD

VIC

Engage with us

Have your say on Australia's energy future by participating in our consultation and engagement processes on major projects and decisions.

Go to Consultations

We are focused on innovation in regulation

Our approach to energy regulation is evolving to keep pace with innovation in Australia’s energy system and changes in consumer expectations.

We are working future-focused initiatives such as tariff reform, better resets, better bills, strategies to tackle consumer vulnerability in the energy market and our energy innovation toolkit.

Go to Strategic Initiatives